Hours of Operation:

Monday to Friday: 8:00 AM to 10:00 PM UTC

Saturday and Sunday: 8:00 AM to 10:00 PM UTC

You can reach us at any time through email or our online ordering system. We’ll process your request as soon as we’re back in the office.

We Welcome International Orders! At ELE Global Limited, we’re proud to offer our products to customers worldwide. Our online store is designed to be easy to use, with a secure checkout process that accepts payments from all major credit cards. We ship globally, ensuring our products reach customers’ doorsteps efficiently and safely. Whether you’re in the US, Europe, Asia, or beyond, we welcome your order and look forward to serving you. Experience the convenience of international shopping with us today!

All prices on ELE Global Limited are quoted in USD

We display our prices in US dollars to make it easier for our international customers to compare prices, calculate shipping costs, and plan their purchases. Our prices are competitive, and we are dedicated to providing the best value for your money. Whether you are shopping internationally, you can rely on the accuracy and transparency of our prices. We do not have any hidden fees or surprises – only clear pricing for your convenience.

Don’t see the product you want on our site? We’re here to help! Our customer service team is always ready to assist you. Simply call or email us and we’ll do our best to track down the product you’re looking for. We’re dedicated to helping you find exactly what you need, so don’t hesitate to reach out. Let us work for you to make sure you get the product you want.

We prioritize fast and reliable shipping! Once you place your order, we’ll get to work on packing and shipping it out to you. In most cases, orders are shipped within 5 – 7 business days. For orders that require a longer lead time, we’ll notify you with an estimated shipping date. Our express shipping service ensures your order arrives as quickly as possible. After shipping, you’ll receive a tracking number within 24 hours, allowing you to stay updated on the status of your package.

We accept credit cards and PayPal for secure and convenient payment processing. Please note that we do not currently offer 30-day payment terms. For your protection and ours, we only process payments at the time of order placement. This ensures that your order is secure and confirmed promptly.

Shipping prices may vary depending on your location. See our Shipping Terms information for more details.

When you place an order from ELE Global Limited, as long as you order before 6:00 PM GMT, the product is in stock, and your account is verified, your package will ship the same day or the next business day. Your order will be delivered within 5 – 7 days, guaranteed. To ensure you receive your products quickly and in good condition, we use express shipping companies to deliver your package.

Order in bulk and save! The more you buy, the more you’ll save. Get a discounted rate on all products when you purchase in quantity

You can purchase one or numerous products. The more you buy, the higher the discounts.

The only difference between the products we sell on eleglobals.com and the products you buy locally is the packaging. Since multinational manufacturers must package their products according to the distribution country’s requirements, there may be slight differences in packaging around the world. You can feel secure knowing the products you order from ELE Global Limited will always be of the same quality that you buy locally. In many cases, products are manufactured by different companies overseas since the major patent holder for the product may offer marketing rights to different companies in certain areas. All products we sell are original, genuine products in original manufacturer’s packaging, sealed and unadulterated.

If you have found a lower price, for the same product and similar quantity, shipping costs, and other terms, we may be able to meet or beat that price. Send us an invoice or other recent proof of the competitor’s price.

If you have problems accessing your account, contact one of our customer service representatives for help.

One of our friendly customer service associates through phone or email. Our knowledgeable customer care team will be happy to help you.